Responsible Gaming
Gaming Should Be Entertainment
At Space Northeast, we believe that online casino gaming should be enjoyed purely as entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling beyond your means or using it as a source of income, it's time to seek help.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gambling.
Age Verification
All players must be 18 years of age or older to use our site. This is a legal requirement in the United Kingdom and is enforced to protect young people from the potential harms of gambling.
We employ strict age verification processes during registration and reserve the right to request additional identification at any time. If you are under 18, please do not attempt to register or gamble on our platform.
Warning Signs of Problem Gambling
Recognising the warning signs of problem gambling is the first step towards taking control. Please review the checklist below:
- Chasing Losses: Gambling more to recover money you've lost
- Hiding Gambling: Concealing your gambling activities from family or friends
- Loss of Control: Inability to stick to predetermined limits or stop when you want to
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Financial Strain: Borrowing money to gamble or gambling with money intended for essentials
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Preoccupation: Constantly thinking about gambling or planning your next session
- Escape Gambling: Using gambling to escape problems or negative emotions
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools and Player Controls
We provide several tools to help you maintain control over your gambling:
Deposit Limits
Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly). Once your limit is reached, you cannot deposit further funds until the period resets.
Loss Limits
Establish a maximum amount you're willing to lose. Once this limit is reached, your account will be temporarily suspended to prevent further gambling losses.
Reality Checks
Enable regular pop-up reminders during your gaming session to help you keep track of time and money spent. These notifications encourage you to take breaks and reflect on your gambling.
Time-Out (Cool-Off Period)
Take a temporary break from gambling for a period you choose (24 hours to several weeks). Your account will be inaccessible during this time, but you can reactivate it when the period ends.
Self-Exclusion
If you need a more permanent solution, self-exclusion allows you to voluntarily exclude yourself from your account for a minimum of 6 months to several years. During this period, you cannot access your account or place bets.
All of these tools can be managed through your account settings. If you need assistance setting up any controls, our customer support team is available to help.
Support Organizations and Helplines
If you or someone you know is struggling with problem gambling, professional help is available:
United Kingdom
- GamCare – Free, confidential support and advice
www.gamcare.org.uk
Phone: 0808 8020 133 (free helpline) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer assistance
Phone: 07932 556 196
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telefonberatung: 0800 1 372 374
All of these organisations offer free, confidential support and can be accessed at any time.
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you're experiencing difficulties with gambling, please don't suffer in silence:
- Contact a helpline immediately – trained advisors are available 24/7
- Use our self-exclusion tools – take immediate action to protect yourself
- Speak to someone you trust – family, friends, or a counsellor
- Seek professional help – therapists and support groups specialise in problem gambling
Your wellbeing is important to us. Gaming should enhance your life, not harm it. If you're struggling, help is available now.
Our Commitment
Space Northeast is committed to responsible gambling practices. We comply with all UK Gambling Commission regulations and continuously work to provide a safe and secure gaming environment. If you have any questions about responsible gaming or need assistance, please contact our customer support team.